Private Household Staffing Agency
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Privacy Policy
Last Updated: 22nd October 2024
At ELARA RECRUITMENT LTD (referred to as “we”, “us”, or “our”), we are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our recruitment services, visit our website, or engage with us in any other capacity.
Please read this policy carefully. By using our services, you agree to the collection and use of your information as outlined in this policy. If you do not agree with any part of this policy, please refrain from using our services.
1. Information We Collect
We may collect and process the following types of information:
Personal Data
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We collect personal data directly from you when you interact with us, such as:
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Full name, contact details (email address, phone number, address)
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CVs, work history, qualifications, and skills
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Employment preferences, including desired salary, work locations, and availability
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Results of interviews, assessments, and background checks (subject to your consent)
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Reference details and other employment-related information
Non-Personal Data
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We may also collect non-personal information when you visit our website, such as:
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IP addresses, browser type, and device information
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Cookies and similar tracking technologies to understand how you use our site
2. How We Use Your Information
We use the information we collect for the following purposes:
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Recruitment Services: To assess your suitability for job opportunities, present you to clients, and manage the recruitment process.
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Client Services: To provide clients with candidate profiles and facilitate the recruitment and placement process.
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Communication: To send you relevant job alerts, recruitment-related updates, and respond to your queries.
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Legal and Regulatory Compliance: To comply with applicable legal, regulatory, and contractual obligations, including employment law.
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Improving Our Services: To analyse usage trends on our website and improve service delivery.
We process personal data only when necessary and in line with UK GDPR requirements.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
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Consent: We rely on your consent when you voluntarily provide personal data to us for job applications or recruitment processes.
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Contractual Obligation: When necessary to fulfill a contract or agreement (e.g., when you accept a job offer through us).
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Legitimate Interest: For the operation and improvement of our recruitment services, including matching candidates with suitable job opportunities.
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Legal Compliance: To meet our legal and regulatory obligations, such as maintaining proper employment records or conducting background checks.
4. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
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With Clients: We share candidate information with clients to match you with potential job opportunities. We will always obtain your consent before sharing sensitive information.
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Service Providers: We may share your data with trusted third-party providers who support our services (e.g., IT service providers, payment processors, background check services).
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Legal Requirements: We may disclose your information if required by law, or to protect our rights, comply with legal obligations, or respond to legal proceedings.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or for as long as required by law. If your data is no longer needed, we will securely delete or anonymise it.
If you wish to have your personal data removed from our systems, you can request this at any time (see Section 10 on how to contact us).
6. Your Rights Under UK GDPR
Under the UK GDPR, you have certain rights regarding your personal data, including:
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Right of Access: You can request access to the personal data we hold about you.
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Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
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Right to Erasure: You have the right to request that we delete your personal data, subject to any legal obligations.
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Right to Restriction of Processing: You can request that we limit the processing of your data in certain circumstances.
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Right to Data Portability: You can request that we provide your personal data in a structured, machine-readable format and transfer it to another controller.
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Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.
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Right to Object: You have the right to object to our processing of your data for direct marketing or other purposes.
If you wish to exercise any of these rights, please contact us using the details in Section 10.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include encryption, secure servers, and restricted access to your data. However, please note that no method of data transmission or storage is 100% secure.
8. Cookies and Website Tracking
We use cookies and similar technologies to enhance your experience on our website, analyse traffic, and provide targeted services. Cookies are small data files stored on your browser that allow us to improve website functionality.
You can choose to disable cookies via your browser settings. However, please note that this may affect the functionality of our website.
For more information on our use of cookies, please refer to our Cookies Policy.
9. Data Transfers Outside the UK
In some cases, we may transfer personal data to countries outside of the UK. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as using contracts approved under the UK GDPR or transferring data to countries with an adequacy decision from the UK government.
10. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:
ELARA RECRUITMENT LTD
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[Phone Number]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, if you believe your data has been handled improperly. More information is available at www.ico.org.uk.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the “Last Updated” date revised accordingly. We encourage you to review this policy periodically.
This Privacy Policy is designed to comply with the UK GDPR and the Data Protection Act 2018, but it is advisable to have legal counsel review it to ensure full compliance with your specific circumstances and business practices.
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How to contact us
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Questions about this Privacy Policy
Should you have any queries regarding this Privacy Policy or how your information is collected, used and stored, please contact us at